At Handovers.com, satisfied clients are our lifeblood.
“We are surprised with the quantity and quality of the inspection, some issues we think we probably can’t detect. Expecting they fix everything soon and ready when they surrender the keys this is a great experience we can share with our friends.”
Maria and Lucas Travieso
“So happy with the speed and professionalism of this company. Have full confidence in them. Would definitely use again!”
“I was very pleased with the customer service I received and the timely manner in which my queries were resolved. The level of detail included in the report was incredibly thorough, would definitely recommend!”
“Thank you very much for the excellent service you provide. It is greatly appreciated. All the staff have been very friendly, professional, informative and provides clients such as us, crucial information about the quality of the dwelling we are purchasing.”
George & Mary, QLD
“Handover.com were recommended to us by our property aquistion team. From the initial contact through to completion was a simple and thorough process. Communucation was direct with our builder with us being kept informed of arrangements, thus eliminating any unnecessary calls/mails. Handovers.com certainly picked-up on things that we wouldn’t have noticed had we inspected ourselves. Photos and report were supplied very rapidly after the inspection (same day). We have no regrets using Handovers.com and would recommend others to use. Defiantly made it easier for us as we live interstate.”
Gary & Sharon, VIC
“I was recommended handovers.com by my financial advisor. Having an investment property away from home meant that I needed to find someone who was reliable, trustworthy and communicated well. I found the team at Handovers.com were extremely quick to reply to any questions I had, they communicated directly with the builders to save me a lot of extra phone calls, they did a very thorough first inspection that led to over 10 defects being identified and repaired, they shared photos of the new house and made the whole process of the house inspection completely stress free. I would unhesitatingly recommend handovers.com to anyone needing professional and efficient service with inspection of their new home.”
Zafar Smith (Townsville)
“I want my clients to have peace of mind when they buy their investment property. Handovers.com are the ideal service to ensure that everything is perfect before settlement.
Their professionalism and detailed information, including photos, assures me that my client’s interests are properly represented. The builders and developers I know, prefer dealing with experienced professionals (such as handovers.com) who provide another level of quality control for their projects”
Peter Talbot - Cloud9 Property
“I give Handovers.com a five star rating because I really felt the service was impeccable. It was so easy to book online, there was no confusion. I really appreciated being kept informed with what was happening through email correspondence. The inspection report returned to me by lunchtime the day of the inspection. I just couldn’t believe how quick it was. Also, the items included on the report were things I would not have noticed myself. So as a provided service for such a big investment, it was more than worth it and very affordable. I will use handovers.com again and I will recommend to family and friends. Thank you.”
Johnny - QLD
“At Handovers.com you are provided with a quality customer service throughout the whole process. The communication is prompt and professional and the confirmation system is very helpful. The defect inspector provided to us was knowledgeable, happy to give advice and communicates with you each step of the way. The process was good value for money and provided us with a very detailed report, emailed to us 3 hours after the inspection. I highly recommend you call Handovers.com and experience 5 star service”
Charlotte Brewster - NSW
“Superb service from the initial phone call enquiry I made, right through to the 2nd Inspection report. Constant communication throughout which helped as I am based overseas. Emily was the lady I spoke with and she was bubble and engaging. Keep up the good work.”
Yung - NSW
Handovers.com were a massive help as I wasn’t sure what to look for. Very thorough!
Kasey – Queensland
“The team took care of the inspection hassle free for me which was great and will definitely come back to use your services “
Pierre - New South Wales
“Nick was excellent, he was helpful, great customer service, lovely approach and generous with his time and responses to questions. I really felt that I could trust Nick as he was genuine in his dealings with me which I truly appreciated. I would definitely recommend Handovers.com to others thanks to Nick.”
Lisa – Victoria
“From our point of view, Handovers.Com have provided Heritage Pacific with the following:
Independent quality control on every home.
Product consistency across all of our developments even with different supervisors and trades at each site.
Minimise defects at the end of the 6 month liability period to a level consistent with industry standards.
Removed us from being the “bad guy” in our buyers eyes when things need to be knocked back.
Gives our clients peace of mind both at the time of purchase that the finished product will be of a high standard and that works will be documented at settlement if not completed.
Provides a Certificate of Quality Control of our unsold completed homes.
A prompt, reliable service that we would recommend to all builders.”
Mark Routledge, Executive Housing Director, Heritage Pacific
“As a property specialist, I have recommended handovers.com to hundreds of property investors who live interstate and did not have the ability to view their new investment home before handover. Handovers.com provided those investors with very thorough building inspections and inspection reports, notifying them of any rectifications that the builder should make to the property before handover. Living interstate, this professional service provided them with the assurance that their investment properties were built to a high standard. The knowledge of the handovers.com inspectors gave me the ability to tackle difficult defect issues with builders with confidence. I would definitely recommend handovers.com to any property investor or any company who facilitates these investment purchases.”
Pamela – Southport, QLD
“As first home builders, we decided that the most sensible move would be to use handovers.com to thoroughly inspect our new home before making our final payment. One of our parents is a builder in Tasmania, and he was adamant that if he couldn’t be here to check the builders work then we should have a professional independent inspector do so. Handovers.com provided us with a detailed inspection report, very professional service and the peace of mind we needed when making such a big investment. Their attention to detail and knowledge of building practices ensured that our excitement of building our first home did not let us overlook any items that the builder would need to rectify. We would highly recommend Handovers.com to anyone building a home.”
Kane and Pam – Oxenford, QLD
“Being a conscientious Investment company, with our main office in Newcastle, we needed an interstate company we could ‘trust’, on an on-going basis, to inspect our clients pre-settlement properties on our behalf, in Brisbane. We have had that affiliation with Handovers since 1998. They are an old fashion style company that deliver a friendly, communicative, fast and super efficient service every time.
We, at Independence Group, highly recommend Handovers for all building inspections where quality control is a priority.”
Sue O'Neill, Independence Group, Maryville 2293
“I was pleasantly surprised with the professionalism and efficiency of Handovers.com in dealing with my new property. A detailed report was provided to me immediately after the inspection, in a timely manner. I was also impressed with their courteousness and friendliness. I have no hesitation in recommending Handovers.com Pty Ltd to any potential client.”
Tyronne DeZilva, Northern Territory
“Building a house is no easy task. It is time consuming and financially draining. You have to deal with people and problems that are foreign to you and everything can turn into a complete catastrophe.
I had very complicated matters from start to finish. One of most distressing problems I crossed was that the builder went into liquidation. The only good thing that happened out of the whole ordeal was that I come across a fantastic company named Handovers.com.
They liaised between various companies and were able to organise a final inspection. Due to my situation, the final inspection took place twice. On these two dates Handovers.com turned up on time and supplied a written report without delay.
With their tremendous support and constant communication I was able to make it through to the other side, restoring my faith in the idea that there are a small percentage of great businesses out there, like Handovers.com.
Try them and you will see!”
Tracey Cole, Brisbane